Privacy Policy
Effective Date: October 30, 2025
Last Updated: October 30, 2025
Welcome to Big Bash Studio (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting it through this policy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit https://bigbashstudio.com or communicate with us through other channels.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
1. Who We Are
Big Bash Studio is a full-service creative design agency based in St. Petersburg, Florida, USA, offering services in website design, mobile app design, UI/UX product design, corporate branding, and digital marketing assets.
We work with clients globally, and our commitment to data privacy is consistent regardless of where you are located. We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Contact Information
If you have any questions, concerns, or requests related to your personal data, please contact us at:
Big Bash Studio
📍 7901 4th St N #5438, St. Petersburg, FL 33702
📧 Email: info@bigbashstudio.com
📞 Phone: (209) 696-2765
We are responsible for determining the purposes and means of processing your personal information in accordance with this Privacy Policy.
3. Information We Collect
We collect personal and non-personal information in several ways to deliver our services and improve your experience.
3.1. Information You Provide Voluntarily
You may provide us with information directly when you:
- Fill out the contact form on our website.
- Send us an email or call our office.
- Share project details, files, or design specifications.
- Subscribe to newsletters, if offered.
This information may include your name, email address, company name, phone number, and any details you choose to share in your message.
We do not request or store sensitive information such as Social Security numbers, passwords, or financial account details.
3.2. Information Collected Automatically
When you visit our website, certain information is collected automatically to help us understand how visitors interact with our site. This includes:
- IP address and general geographic location
- Browser type and version
- Device type and operating system
- Referring URLs and pages visited
- Date, time, and duration of your visit
We collect this information through Google Analytics, which uses cookies and similar technologies to analyze website performance. All data is aggregated and anonymized before analysis.
3.3. Cookies and Tracking Technologies
Our website uses cookies to enhance usability and personalize your experience. Cookies help us remember your preferences, analyze traffic, and identify popular content.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.
4. How We Use Your Information
We use the personal and technical information collected for the following purposes:
- Responding to inquiries: To reply to your messages, requests, or service inquiries.
- Service delivery: To communicate with clients, manage design projects, and deliver agreed-upon services.
- Improvement: To optimize website design, content, and overall user experience.
- Analytics: To measure engagement, improve navigation, and understand audience behavior.
- Legal compliance: To comply with applicable laws and respond to lawful requests.
- Security: To detect, prevent, and address fraudulent or unauthorized activity.
We do not use your data for automated decision-making or profiling that produces legal effects.
5. Lawful Basis for Processing (GDPR)
If you are located in the European Union (EU) or United Kingdom (UK), our legal basis for processing your personal data depends on the nature of our interaction with you:
- Consent: When you voluntarily provide information through forms or email.
- Contract: When processing is necessary to perform a service agreement or pre-contract request.
- Legitimate Interest: When processing is necessary for business operations, analytics, or website security.
- Legal Obligation: When required by law or to comply with lawful requests.
You may withdraw your consent at any time by contacting info@bigbashstudio.com.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above or as required by law.
Typically:
- Contact form submissions are kept for up to 24 months.
- Client project records may be retained longer for documentation or legal compliance.
Once data is no longer required, it is securely deleted or anonymized.
7. Data Security
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
These measures include:
- SSL-encrypted connections (HTTPS) for all website communications
- Secure storage of contact records
- Restricted employee access to data
- Regular monitoring for potential vulnerabilities
While we strive for full security, no online platform can guarantee absolute protection. By using our site, you acknowledge this inherent limitation.
8. Third-Party Services and Data Sharing
We value your privacy and do not sell, rent, or trade your personal data. However, we may share limited data with trusted third-party providers who help us operate our business efficiently.
8.1. Google Analytics
We use Google Analytics to track and analyze website traffic. This helps us understand user behavior, page performance, and traffic sources.
Google may process your data in accordance with its own privacy policy:
👉 Google Privacy Policy
8.2. Payment Processing
All client payments are managed securely through third-party platforms like Upwork and PayPal.
We do not collect or store your payment details. Please review their privacy policies:
- Upwork Privacy Policy
- PayPal Privacy Policy
8.3. Hosting and Technical Partners
Our website may be hosted or supported by third-party service providers who assist with maintenance, backups, and analytics. These providers are bound by confidentiality and data protection obligations.
9. International Data Transfers
As a U.S.-based company serving international clients, your personal information may be transferred and processed outside your home country.
Where such transfers occur, we ensure they comply with applicable privacy laws and incorporate appropriate safeguards, such as Standard Contractual Clauses (SCCs) under GDPR.
10. Your Data Rights
Depending on your location, you may have the following rights under applicable data protection laws:
- Access: Request a copy of your personal information.
- Correction: Request updates or corrections to inaccurate data.
- Deletion: Request that we erase your personal information (“Right to be Forgotten”).
- Restriction: Request that we limit processing of your data.
- Data Portability: Request a copy of your data in a portable format.
- Objection: Object to processing under certain conditions.
- Withdrawal of Consent: Withdraw consent at any time for processing based on consent.
To exercise any of these rights, please email info@bigbashstudio.com. We may verify your identity before fulfilling your request.
11. CCPA Compliance (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including:
- Right to Know: You may request details about what personal information we collect and how it is used.
- Right to Delete: You may request deletion of your data, subject to legal limitations.
- Right to Opt-Out: You may opt out of the sale of personal data (we do not sell personal data).
- Right to Non-Discrimination: You will not be treated differently for exercising your rights.
To make a request under CCPA, contact us at info@bigbashstudio.com or call (209) 696-2765.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
If you believe your child has provided personal information, please contact us immediately so we can delete it from our records.
13. Links to Other Websites
Our website may contain links to third-party websites (e.g., Upwork, PayPal, or social media pages).
We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any linked websites you visit.
14. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business operations.
When updates occur, the “Last Updated” date at the top of this page will change. If the changes are significant, we will post a notice on our website or notify users directly.
Your continued use of our website following changes constitutes acceptance of the revised policy.
15. How to Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please reach out to us:
Big Bash Studio
📍 7901 4th St N #5438, St. Petersburg, FL 33702
📧 Email: info@bigbashstudio.com
📞 Phone: (209) 696-2765
We respond to all privacy-related requests within a reasonable timeframe.
16. Commitment to Your Privacy
At Big Bash Studio, we believe privacy is not just a legal requirement but an extension of our brand values — trust, integrity, and transparency.
We handle every piece of data with the same respect and care we bring to our design work.
Our promise is simple: we collect only what we need, protect it responsibly, and give you full control over it.
17. Messaging Privacy Policy
No mobile information will be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties.
If you wish to be removed from receiving future communications, you can opt out at any time by texting STOP or contacting us at info@bigbashstudio.com